Topcon

  • Customer Service Assistant

    Location US-OR-Portland
    Posted Date 2 weeks ago(1/10/2019 6:42 PM)
    ID
    2019-3039
  • Overview

    The Topcon Solution Stores are the retail arm of Topcon Positioning Systems and offer the latest technology in Geopositioning products for direct sale to the end user. Topcon offers the hardware and software solutions you need to get the job done.

     

    Topcon is driven to help you meet construction demands with innovative solutions for land surveyors, engineers, and contractors that help you work smarter and faster. Some of these include robotic total stations allowing the operator to control machinery from a distance via remote control, GPS Survey Equipment for high speed and accuracy, Drones for 3D aerial mapping, laser levels and hand held ruggedized computers.

     

    See how we are changing things: https://youtu.be/lyEvQ-t6Fpk

    From breaking ground to final inspection, Topcon's leading-edge construction solutions give you the tools to be more efficient, improve your accuracy and better manage your data, machines, and crew.

     

    Assists in Service/Rental Department by performing a number of administrative tasks that include, but are not limited to:

    Assisting walk in customers with logging inbound/outbound repairs. Also logging inbound out bound rentals.

    Responsibilities

    Greet customers. Discuss service/rental needs. Log into NS system. Answer phone regarding the same.  Maintain records.  Keeps work area orderly.  Perform other tasks related to Service/Rental administration.  Assists other Departments as required (Shipping, Inventory Administration, Customer Service)

    Qualifications

    Education & Experience

    High school

    Former jobs which were customer service related.

     

    Knowledge, Skills & Attributes

    Computer skills – MS Suite

    NetSuite skills would be a bonus.

    Positive, professional, pleasant person to interface with customers.  Good communication skills.

     

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